Monthly superbills are provided for out-of-network reimbursement.

Sometimes your insurance will reimburse a portion of your bill for out-of-network services. You can call your insurance company and ask if this is a benefit that they offer. Let your therapist know you would like monthly "superbills" to submit for Out - of - Network Reimbursement. Our billing team is happy to check what your out of network benefits are but we recommend calling directly as well.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call our main line at 805-394-8533.

If we are out of network with your insurance. You can check with your insurance on whether or not the reimbursement is possible with a superbill for seeing a specific provider. You can pay out of pocket and submit for reimbursement if your plan allows it.

We do a full benefits check when we onboard clients and send them a summary. Occasionally Insurance companies misquote us, so we encourage you to call the number on your card and verify what your copay, deductible, and out of pocket costs are for behavioral/ mental health services.

No. Medi-cal clients do not have any share of cost. they will have a $0 copay and $0 deductible.

Usually when you sign up for medi-cal, medi-cal gives you a certain amount of time to select a plan carve out. We are only in network with cencal and health net medi-cals (CA health and Wellness, Cal-viva). If you have a different carve out such as; LA care, Anthem medi-cal..etc - we encourage you to call the # on your card to get linked to a provider!

It depends. For MHN commercial plans only our licensed providers are in network. Our associates are not in network and MHN clients will have to pay out of pocket. If you have an MHN health net medi-cal plan, then yes! we are all in network.

Some insurance plan have a “deductible” which usually means that they require their members to meet a certain amount of out of pocket cost before the insurance will contribute to the cost of your medical care. Normally plans will either have a deductible, and then once that euctible is met, you will have “coinsurance” , meaning you won’t have a copay but you’ll have a percentage of session cost that you pay, and a percentage that insurance will pay.

If you don’t have a deductible, or your deductible doesn’t apply to mental health care- you wll likely have a copay. A copay is a set flat amount that you pay for each session.

If you have two types of insurance, that means that we will need to know which one is your primary and which one is your secondary insurance. We will bill your session to your primary, then wait for their response, then we will submit to your secondary insurance. If there is any cost left over that will be patient responsibility.

We encourage all of our incoming clients to think about their past experiences in therapy- what worked, and what didn't work. Think about if it's important to you to have a therapist with a specific background or lived experience to be able to support you. Also consider what your main concerns are at the moment- For example, if you're mostly concerned about managing your anxiety, let us know on your inquiry form so that we can place you with the therapist that works best with Anxiety! If you're looking to work through issues of identity, it might be a good idea to work with someone who shares those parts of your identity, OR has a special focus on that identity in their practice. We are here to help and talk you through who would be the best match!

Easy! Fill out our verification of benefits form here as soon as you have your new member ID and our team will check what your coverage is.