FAQs

What types of insurances does Rose Wellness accept?

At this time, our practice accepts CenCal Health, Cal Viva, CA health and Wellness, Cigna, Anthem Blue Cross/ Anthem UCSHIP, Aetna, United/ Optum, and MHN (health net) for certain therapists. We know how important it is for some clients to be able to use their insurance and this is a core value of ours.

Do you provide telehealth services?

Yes, for those that are not able to attend in person sessions either due to busy work schedules or transportation issues we provide teletherapy. Let your therapist know if you require telehealth. Some of our therapists are telehealth only at this time.

What is an Associate Therapist?

An associate therapist is someone who has completed their masters program in clinical psychology. Associate therapists usually have to complete around 3,000 client hours in order to be able to sit for their licensing exam. Our associates have access to supervisors that are highly involved in their training and professional development. This ensures that anyone seeing an associate therapist receives the best care possible! Associates that work for our practice have been carefully selected and have prior relevant experience of treating mental health disorders.

How long should I expect to be in therapy?

This is a common question and is often hard to answer at the outset of treatment. Some clients find that they get what they needed within 6 sessions, and others have been clients of ours for 5+ years. Length of treatment depends on number of presenting issues, stressors currently in the client’s life, dedication from the client to incorporate changes that improve their mental health outside of sessions and the list goes on! Decisions to end treatment are usually collaborative and made by both the therapist and client together.

Why is the out of pocket cost so much?

Private Practices have many expenses they absorb such as; cost of renting office space, Malpractice insurance, health insurance for employees, student loan payments, professional development, income taxes..etc. If the cost seems out of reach for you, talk to our admin about a sliding scale option or talk with your insurance about out of network reimbursement. We can also provide referrals to lower fee clinics or someone who is in network with your insurance.

How long are sessions?

Sessions are usually between 50-53 minutes long depending on whether you are paying privately or using insurance. Your therapist will let you know how long your sessions will be.

Where are you located?

We are located on the corner of Hollister and Patterson in the Hollister Professional Park. 5266 Hollister Avenue Building B Suite 205. We also utilize suite 238 at times- your therapist will let you know which office to meet them in.

What is “Theraplay”

Theraplay is a type of play therapy that might be recommended for your child depending on presenting issues and goals. It is an adult led therapy modality that includes children and their caregiver(s). If Theraplay has been recommended for your family, you can check out these videos here to learn more about it! What Is Theraplay®? - Bing video. Theraplay - YouTube.

What is Child-centered Play Therapy?

Child centered play therapy is a way to help children tap into their emotions and resolve conflict or behavioral problems without always having to use words. Play is the language that children use! Check out this video for more info- Play Therapy Works! - YouTube.

Why do I need a UCSHIP/ CAPS referral?

For those that have Anthem through their university, a referral is required in order for Anthem to pay for services that are off campus. This will need to be obtained before you can begin services at Rose Wellness. It is very easy to obtain a referral by emailing sa-capsreferrals@ucsb.edu and requesting a referral.  In your email copy and paste the following: 

Hi There, 
I would like to request a referral for behavioral health services at Rose Wellness.
*Your Full Name
*PERM ID
*DOB 
Once you receive it from the CAPS dept. (they will upload it to your UCSB student health portal- https://myhealth.ucsb.edu )  Once you have it, please download and forward that referral to us here at info@rwsb.org so we can bill your insurance. Once we have your referral, you will have $0 copay.